- Confidentiality & Privacy: All sessions are held in a safe and confidential environment to ensure you feel comfortable sharing openly. 
- Booking & Payment: Sessions can be booked online or by phone. Payment is typically due at the time of booking or immediately after each session. 
- Cancellations & Rescheduling: Please provide at least 24–48 hours’ notice for cancellations or rescheduling to avoid being charged the full session fee. 
- Frequency of Sessions: Many clients benefit from weekly sessions, though this can be tailored to your needs and circumstances. 
- Reduced-Fee Slots: A limited number of reduced-fee sessions are available for those on lower incomes or experiencing financial hardship. Please enquire about current availability.